FAQs Archive - Scoots

Q: My eScooter has an error code, what's going on?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" background_blend_mode="overlay" first="true" min_height="" link=""][fusion_text disable_idd="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" html_attributes="W10=" animation_direction="left" animation_speed="0.3" animation_delay="0"] Error codes on eScooters/ eBikes can mean many different things. Luckily, our technicians have a database to reference for most makes and models. Once we source the exact issue, we'll let you know what it'll take to get it back on the road! It could be a bad component, or as simple as re-pinning a connector. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Do you fix eScooter tires?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" background_blend_mode="overlay" first="true" min_height="" link=""][fusion_text disable_idd="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" html_attributes="W10=" animation_direction="left" animation_speed="0.3" animation_delay="0"] Yes! We are able to repair almost all eScooter tires and we keep hundreds of tubes and tires in stock! This means that we can get you back on the road quick! Don't want to deal with airing up your tires ever again? Opt for a solid, airless tire at your next tire change! [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: My eScooter / eBike isn't slowing down like it used to (Brakes aren't working)

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" background_blend_mode="overlay" first="true" min_height="" link=""][fusion_text disable_idd="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" html_attributes="W10=" animation_direction="left" animation_speed="0.3" animation_delay="0"] This a common (and dangerous) situation. The brake calipers on eScooters aren't a floating design like cars and trucks, so they have to be adjusted as the pads wear down and brake cable stretches, that'll get it back to stopping like new. Most eScooter brakes have 4 -5 adjustment points that we manipulate to get your caliper and pads perfectly in alignment with the rotor, at the correct distance from the disc surface. Get confidence in your brakes again! [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: My eScooter/ eBike is broken...can you help?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" hover_type="none" min_height="" link=""][fusion_text] Yes! We repair all kinds of eScooters and eBikes. Things like flat tires, error codes, loose brakes, broken throttles, and much more are common issues. [/fusion_text][fusion_button link="https://agscoots.com/repair-escooter-ebike/" enable_hover_text_icon="no" hover_click_mode="hover" target="_self" aria_role_button="0" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" html_attributes="W10=" color="default" stretch="default" icon_position="left" icon_divider="no" hover_transition="none" animation_direction="left" animation_speed="0.3" animation_delay="0" alignment="center"]Look here for more info![/fusion_button][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Can I use my car to jump start my scooter?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="no" hover_type="none" min_height="" link=""][fusion_text] It is possible, but not recommended. The electrical system in your scooter is designed to operate at a much lower amperage than a car/truck. Jump starting a scooter with a car can damage the scooter’s electronics which will lead to costly repairs. We recommend using a battery trickle charger if your battery needs to recharged. Or bring it to Scoots and we can test and recharge your battery at no cost ! Most scooter batteries must be charged at less than 1100mA. Don't forget that many scooters have a kick start mechanism, which will start your scooter, even with a dead battery! [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Do you offer performance upgrades for my scooter?

Yes! Scoots works with several providers to bring you the best in aftermarket parts available. This includes (but certainly isn’t limited to) shocks, forks, big bores, and exhausts. We also have a full service shop and are more than willing to install your go-fast bits!

Q: What type of fuel do scooters use?

[fusion_builder_container type="flex" hundred_percent="no" equal_height_columns="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" parallax_speed="0.3" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" border_style="solid"][fusion_builder_row][fusion_builder_column type="1_1" type="1_1" layout="1_1" background_position="left top" border_style="solid" border_position="all" spacing="yes" background_repeat="no-repeat" margin_top="0px" margin_bottom="0px" animation_speed="0.3" animation_direction="left" hide_on_mobile="small-visibility,medium-visibility,large-visibility" center_content="no" last="true" hover_type="none" first="true" background_blend_mode="overlay" min_height="" link=""][fusion_text disable_idd="no" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" html_attributes="W10=" animation_direction="left" animation_speed="0.3" animation_delay="0"] Most of our scooters recommend 91 octane or better . This is readily available at gas stations. Most stations also offer lower octane fuels; while a single tank will likely not cause issues, repeated use can shorten the life of your motor. If you accidentally use a lower octane, just pay close attention to the motor and listen for irregular noises (*pinging* is what's most concerning). If you hear anything out of the norm, either bring it in to us or drain and replace the remaining fuel in the tank. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]